Atlantis Hotels

How Atlantis Dubai achieved 100% seafood traceability and set a new standard for sustainable hospitality with SFS Audit

50% mislabelling rectified

Documentation audited and validated to ensure full supply chain transparency.

100% traceability

Achieved across 2,500 seafood SKUs, including feed for marine life

The Challenge

Atlantis Dubai, home to more than 65,000 marine animals, set an ambitious goal: achieve full traceability across all seafood purchases. But their global supply network and fragmented seafood data made transparency a serious challenge:

  • Global, complex sourcing
    Seafood came from dozens of suppliers, making it difficult to verify product origins and fishing practices.
  • Inconsistent documentation
    Missing or inconsistent supply chain data limited visibility into sustainability risks like mislabelling or overfishing.
  • Rising sustainability expectations
    Guests, regulators, and internal sustainability programmes demanded full accountability across sourcing operations.

Our Solution

Seafood Souq partnered with Atlantis Dubai to deploy a full traceability and compliance framework powered by SFS Trace:

  • SFS Trace Dashboard
    Delivered live traceability scores, conservation status tracking, and supply chain transparency at SKU level.
  • Supplier Digitisation
    Mapped every seafood product back to its verified origin, method of catch/farming, and certifications.
  • Ongoing Audit and Reporting
    Introduced quarterly data validations, continuous monitoring, and rapid access to compliance-ready reports.

All tools were fully embedded into Atlantis Dubai’s procurement, culinary, and sustainability teams—ensuring traceability wasn’t a side task, but part of daily operations.

The Results

  • 60% increase in seafood traceability within 10 months
  • 100% traceability achieved across more than 2,500 SKUs
  • Extended traceability practices to fish feed for marine life care
  • Strengthened Atlantis Dubai’s leadership in sustainability under the Atlantis Atlas Project

Atlantis Dubai’s traceability journey proves that operational excellence and ocean conservation can go hand-in-hand. By partnering technology with purpose, they’ve built a model for the future of responsible tourism.

Let’s Connect

Reach out to discuss your traceability or compliance needs